Two-step login
The patient who opens the link also enters their date of birth; if no date of birth is on file, the last 4 digits of their phone number.
Patient portal
Patient portal: let patients see their own appointments and payments.
You send your patient a personal link. The patient opens it, signs in with their date of birth, and sees their appointments, treatments, payments and X-rays.
What the patient sees
On the phone, without installing an app.
Appointments
Past and upcoming appointments; new appointment requests come in from here too.
Treatments
The treatment plan and the information videos you attach to a treatment.
Payments and balance
Payments made and the remaining balance.
X-rays
The X-rays you add to the patient record.
Pending forms
Forms you've sent for completion, and treatment proposals.
Security
Each link belongs to one patient only.
Lockout and time limit
After 5 failed attempts the link is locked for 15 minutes. The session closes after 30 minutes.
Sensitive data is not shown
The Turkish ID number and phone number do not appear in the portal. Every sign-in is logged.
You can turn it off whenever you want
You cancel the link you sent from the panel.
FAQ
About the Patient Portal
Can’t find your answer? Open the demo and try it yourself. If you get stuck, the user guide is at hand.
Open the demoWhich plan includes the patient portal?
The patient portal is enabled in every plan.
Does the patient need to download an app?
No. The link opens in the phone's browser.
Can a patient see other patients' information in the portal?
No. Each link belongs to one patient; the patient sees only their own record.
What happens if the link falls into the wrong hands?
Whoever opens the link must also know the patient's date of birth. After 5 wrong attempts the link is locked, and you can cancel the link from the panel.
Related
Modules that work together.
Let’s look together
How would your clinic work with Clineo?
Open the demo and try it with your own specialty and team. Your account opens right away, free for 14 days.