What is MBYS, and is it mandatory for private practices?

MBYS stands for Muayenehane Bilgi Yönetim Sistemi (Private Practice Information Management System). It is a free system the Turkish Ministry of Health provides to private practices. Its purpose is single: getting the record created during an examination to the Ministry’s central system.

e-Nabız is something else. e-Nabız is where citizens see their own health record. When data created in a practice reaches the central system, it also appears in the patient’s e-Nabız record. In other words, MBYS is the sending tool, e-Nabız is where the record appears. The two are often confused.

You will hear a third abbreviation too: USS, the Ministry of Health’s Health Information Systems infrastructure. Data is sent there encrypted. It has no practical counterpart on the practice side; what you need to know is where the record goes.

If you are not sure whether you are covered, don’t proceed on assumptions. The obligation depends on the nature of the activity, not on the person, and in doubtful cases the only right address is your provincial health directorate.

With Law No. 7538, published in the Official Gazette on 15 January 2025, an additional article was added to Law No. 3359 on Basic Health Services. This regulation raised practices’ reporting obligation and the related sanction to the level of law.

On the sanction side the measure is this: healthcare institutions and organisations that do not keep records in the manner set by the Ministry or do not fulfil the reporting obligation face an administrative fine of two per cent of the previous month’s gross service income, and no less than fifty thousand Turkish lira.

Two warnings. First: the lower limit of administrative fines is updated every year by the revaluation rate, so the amount above changes over time. Second: the process for applying the regulation changes from time to time. For exact figures and the current situation, check the Official Gazette and Ministry announcements, and ask a legal adviser if needed.

Whichever you choose, the obligation stays with you. The software provider does not take on the reporting obligation; it only makes sending easier. So when you see a software claim to be "MBYS compatible", pin down what it means: does it send the record automatically, or does it just gather the fields to be entered into MBYS by hand?

The real issue here is workload. Reporting itself is a technical step; what makes it hard is that the clinic’s daily routine and the reporting routine run disconnected from each other. The more orderly your own records, the easier reporting becomes.

If you want to set up your clinic’s own system, read the clinic management system guide, and for the data side, the KVKK compliance guide.

Clineo is not integrated with e-Nabız or MBYS. The records you keep in Clineo are in your clinic’s own system and are not sent to the Ministry automatically. If you have a reporting obligation, you continue to meet it through the Ministry’s MBYS screens or the integrated solution you use.

Clineo does a different job: the clinic’s own daily routine. Appointments and the agenda, the patient card and file history, treatment plans, payment and debt tracking, stock, documents and reports. In other words, not reporting but the running side.

We write this not on the home page but right in the middle of the topic, because this is where people most often go wrong when choosing software. Whichever product you evaluate, ask for the integration claim in writing and ask what is automatic and what is manual.