What’s changed in Clineo?

Enter each doctor's working days, hours, breaks and leave; you get a warning when booking an appointment outside those hours. Assign an assistant to a doctor, and the assistant's appointment screen opens with that doctor's calendar.

Your team clocks in and out from their own phones; if you like, only from the clinic's internet connection. Payroll is calculated with salary, overtime, commission, advances and deductions, and can be exported to Excel.

Send your patient a personal link. They sign in with their date of birth, see their appointments, treatment plan, payments, X-rays and pending forms, and can request an appointment.

Connect the clinic's WhatsApp Business (Meta) account and its own email server; messages go out from your number and your address. Ready-made templates fill in the patient's name, the doctor and the date.

When a treatment is marked “done”, the message and video you chose go to the patient automatically after the delay you set. Nothing is sent to patients without consent.

SMS, WhatsApp, email, calls and notes in a single list on the patient record. Once your cloud phone system is connected, an incoming call opens the patient's name, balance and next appointment on the Clineo screen.

The name, phone and email of patients who have given consent are sent to the CRM you use; manually or automatically every hour.

For treatments in sessions, enter the appointment once: it repeats daily, weekly or monthly, and clashes are shown beforehand. When a recurring task is completed, the next one opens by itself.

Create a quotation in Turkish or English from the treatment plan. The patient reads it via a link and signs on their phone, or signs on a tablet at the clinic. The treatment plan can also be printed in English.

The 294-item TDB 2026 fee schedule (Turkish Dental Association) loads into your catalogue with one tap. Change prices in bulk by percentage or amount, and undo if needed. An approved plan can be locked, and a maximum discount is set per role or per person.

Refunds are recorded with a reason; balance and cash register update automatically. Enter lab, material and other costs per treatment and see profit by procedure and by doctor.

Upload your treatment animations and videos; they appear next to the related treatment and go to the patient as a link.

Pocket depth, gingival recession, bleeding, plaque, mobility and furcation are entered tooth by tooth; mean pocket depth, attachment loss and bleeding percentage are calculated automatically and can be printed.

The team requests the materials they need, and a manager approves and issues them from stock. When a treatment is done, the defined consumables are deducted from stock automatically.

Records with the same name and date of birth are listed; merging moves appointments, treatments, payments and documents into a single record.

Lost patients, unfinished treatments and sessions, planned treatments never started, daily overview, receivables per doctor, completed procedures, payments and refunds, appointment breakdown. All can be exported to Excel.

The app is now in Turkish and English. Just tap the EN button on the sign-in screen or in the top bar; on the phone you choose it under My Profile → Appearance. The preference is remembered on that device, and everyone on the team picks their own language.

The language choice only changes the screen. Printed prescriptions, consent forms and treatment plans, and SMS and WhatsApp messages to patients stay in Turkish; Neo understands commands in Turkish.

The dashboard now has this site’s look. The day’s summary in one sentence; upcoming appointments, the agenda in doctor columns and “In the clinic now” on the same screen. You can return to the old look via the link at the bottom of the dashboard.

Tap an appointment in the agenda: Arrived, Seat, Complete, No-show or Cancel. Appointments whose time has passed without a status are flagged separately.

Online booking requests, unconfirmed appointments, open tasks, critical stock, lab returns and overdue payments on the dashboard. Tap and the relevant screen opens.

Today’s appointments, no-shows, tomorrow’s list and patients with balances can be asked with one tap from the Neo card on the dashboard.

The clinic connects its own Netgsm account; reminders go out with its own sender name. The patient’s phone is verified with a single code.

Frames whose check digits don’t match aren’t accepted; name and date of birth aren’t locked until they read the same in two separate frames. Reading got noticeably faster.

Charting now goes down to surface, root, canal and apex level; abutments and pontics separate in bridges. Eight new procedure types added.

The product used is linked to the treatment with its lot; an implant without a lot is flagged with a warning.

QR codes are now scanned on the way out too; invalid barcodes and lots not in stock are rejected.

The active patient shows on screen, each tab keeps its own context; write actions come with an approval card. Hands-free with “Hey Neo”.

A white side menu, darker text tones and a “Large text” option under My Profile → Appearance.

When a new version is released, the app refreshes itself at a safe moment; no Ctrl+F5 or reinstall needed.

Appointments, reports and reminders use Turkey time; ID and contact fields are validated when registering a new patient.

Registration with a passport; the passport number is stored encrypted.

Tickets, consents and expense invoices are attached as files to the patient or expense record.

Per-procedure VAT rates and exemptions, withholding calculation and payment, and card terminal fees in accounting.

Reports are calculated on Turkey time; the patient file can be exported as a PDF.

Dashboard and agenda on the first screen, patient names in week view, collapsible menu groups.