What’s changed in Clineo?

Each tooth is one column showing the outer surface, the chewing surface and the inner surface. Pick a brush and touch a tooth or a surface; every touch is a record. One button returns to the classic chart.

One switch sets the status of a new procedure. Untreated findings are listed; the suggestion button adds a finding to the plan, and nothing enters the plan unless you press it.

The slider shows the patient’s mouth as it was on an earlier date. A cancelled record is not deleted; it stays in the tooth file, struck through.

Pocket depth and bleeding are drawn on the tooth. Working length, reference point, final file and obturation are recorded per canal.

Primary and permanent teeth appear on the same chart. A bridge is created by dragging. The sequential exam moves through the teeth from the keyboard.

The statement is prepared from the job details, saved to the archive and can be reprinted. The clinic downloads the statement of a delivered job from the portal.

The card shows material, lot, laboratory and warranty period. The page behind the QR code does not show the patient name.

Outgoing jobs become stops. The courier delivers from a phone without logging in and records the recipient’s name and signature. Clinics request a courier from the portal.

A board for the workshop TV shows late jobs and those due today and tomorrow. No patient names or amounts.

See how many jobs are due each day against capacity. Suggested due dates skip public holidays and closed days; jobs unlikely to be ready on time are listed based on past jobs.

Three reports on one screen, all exported to a single Excel file. Currencies are shown separately.

Metal received from the clinic, used in jobs, lost and returned is recorded in grams. Each clinic gets a balance and a statement.

The clinic sends scan files through its own link without logging in; the job opens once you accept. Job cards take files up to 200 MB, and PLY and OBJ models can be viewed.

Import clinics and open jobs from Excel. Record implant details and items received from the clinic on the job card, and print a label. Details on a photographed job slip are carried into the intake form.

The admin sets products for 1, 2 and 3 taps, for example crown, veneer, pontic. At job intake each tap on a tooth brings the next product, each in its own colour.

Tap the line between two neighbouring teeth to join them as a bridge. The bridge shows on the job card, barcode slip and work order as 14–16.

Print a one-page work order from the job card: items, tooth chart, bridge, notes, stages and signature fields. Prices are hidden by default; technicians never see them.

Editing a job keeps the detailed catalogue name. If a job type is not on the list, you can type it.

At job intake, type a name or code in the box above the product list; the list narrows and Enter picks the first match.

Booking a laser session for a patient whose patch test has not been read shows a warning; if you choose, the booking and the procedure are blocked entirely. A positive patch test always blocks laser. A consultation requirement for botox, filler, threads, PRP and mesotherapy works the same way.

A nurse or aesthetician you authorise completes laser, skin care and peel procedures; the record waits for the responsible physician’s sign-off. Who signed and when is stored. Only physicians complete injectable procedures.

The time of a cancelled appointment can be offered by SMS to suitable patients on the waiting list; the first to tap the link gets it. Automatic sending is switched on in Setup.

Record which patient referred a new one. When the new patient completes a first procedure and pays, the amount you set is added once to the referring patient’s wallet.

Patients long past their return date with no appointment appear in their own list. Someone who fills in the online booking form but does not send it, after ticking the consent box, becomes a lead after 30 minutes.

The online booking page shows the physician’s title, a short introduction and the names of valid credentials. Every clinical photo lists who opened it and when.

Old screens that have an aesthetics equivalent are gone from the menu; each screen sits in its own section. In dermatology, lesion tracking and dermatoscopy have their own tabs.

Clinics with a delivered job get one question: would you recommend this lab? Each clinic is asked once every 30 days.

Clinics write in the portal and the lab adds phone reports. A record cannot be closed without a response, and the clinic sees it in the portal.

Jobs, revenue, balance, remake rate and latest score per clinic. Clinics with no job for 60 days are flagged.

Assign mills, furnaces and scanners to staff. Devices due for service appear in red.

After a completed appointment the patient gets one 0-10 question. See promoters, detractors and your NPS on one screen.

Patients write through a form and staff add records in the panel. A record cannot be closed without a response.

The admin adds a patient with a reason. A warning appears when booking from the panel; whoever confirms can still book.

Send SMS to a group of patients who opted in. It requires the clinic’s Turkish İYS registration and separate marketing consent; every message has an opt-out link.

See collections per patient, the return rate and your highest-paying patients.

Issued invoices are broken down by month and rate. It shows VAT charged and does not replace a tax return.

Split stock across warehouses and transfer it. Count differences go to stock and the movement log after admin approval.

Assign devices and assets to staff; return and disposal history is kept.

Add a scale you have the right to use, with its items, score bands and age range. Scoring is automatic and only your clinic sees it.

Send the same scale through separate links and see the results side by side. The child’s name does not appear on the form. A marked risk item raises a warning in the clinic notification.

For under-18s, developmental history, school details, teacher feedback, and special-education reports and plans sit in one tab. Parent and child session notes are kept apart; only the author sees the child note.

Weight and height trends share a timeline with medication starts. mg/kg divides the dose you wrote by the latest weight and does not suggest a dose. Missing measurements for a child on ADHD medication go to the follow-up list.

The clinician enters the risk level and next review date; the system does not calculate a level. Due and high-risk records appear on the follow-up list.

Switch from a medication review to a therapy session for the same patient. Session packages, couple and family files and online consent are now in psychiatry too.

Store the result of a test you gave in person. A warning appears for patients nearing 18. Prepare a medication consent for under-18s.

Only the author now sees private notes and session private notes; other clinicians and the admin cannot. Risk assessments stay shared among clinicians for patient safety.

The book icon in the top bar walks through every screen in your menu and the sections of your specialty. Recent changes have their own section.

Each item in a job has its own stage and technician. The job shows at the stage of its furthest-behind item. Piece-rate pay follows the item amount.

Lab and clinic write inside the job, with read status. Each try-in stays as its own round; a correction returns the job to the chosen stage. Technicians request materials, the manager approves.

In the portal, manager, doctor, assistant and accounting get separate access. Save drafts and copy past jobs. The lab accepts an order or returns it with a reason.

Cut-off day, month-by-month summary, extra charges and discounts per clinic. Approving a period issues the invoice. Foreign-currency jobs keep the central bank rate on the row.

Allergy and infection risk stay on the job; no disease name is asked. The front desk sees incoming, outgoing and late jobs on one screen and scans the box code.

A job shows as incomplete until the required file is uploaded, and the clinic completes it in the portal. Jobs from Clineo clinics take the catalogue’s clinic price.

Type a job number, patient, tray, clinic or dentist; open jobs appear with the days left. Scanning the slip opens the job card, and amounts stay hidden. The menu is now split into Daily, Production, Clinics, Money and Team sections.

Each product carries its own price unit (tooth, jaw, fixed, quantity), production flow, cost and shortest delivery time. Margin shows on the row; products missing a price, flow or cost are filtered with one click.

Set a separate price per product for a clinic, or hide a product. A clinic cannot order a hidden product.

Build the catalogue from ready groups or from Excel. You see the result of every row first, and nothing is written while a row has an error. You can undo an upload later.

The clinic picks a product and taps the teeth. Shade, X-ray, photo and scan rules follow the product, and a date earlier than the shortest delivery cannot be chosen. The server calculates the amount.

New labs start with the catalogue. A lab working with the previous price list decides for itself when to move. A lab on the catalogue can return with one button; prices and jobs stay.

The book icon in the top bar opens a step-by-step tour: Dashboard, appointments, patient card, payments and Neo, one to two minutes each. The tour highlights the element on screen as it explains; progress is saved to your account and continues on any device.

One primary button, Book appointment; rarer actions live in the More menu. Tabs are grouped into General, Clinical, Finance, Documents and Communication; no tab was removed. Switch back to the classic layout with one click.

The patient search box moved from the top bar to above the menu, under the logo; Ctrl K focuses it on every screen. Menu icons now carry their section colour.

When a patient signs on a tablet, the points, timing and, where the device provides it, pressure are saved with the signature image. A digest of this data goes under the timestamp.

Each finished day’s activity records are reduced to one digest, and an independent service timestamps it every day. In Settings you see the status day by day and download the proof file. This is not a qualified timestamp.

Each activity record carries the digest of the one before it. Records cannot be changed or deleted. Settings shows whether the chain is intact.

A note moved to the trash cannot be permanently deleted and is kept with its version history. You can restore it if needed.

Drag and drop appointments on the weekly calendar; the card follows your cursor and shows the time it will land on. The clinic manager picks the calendar time interval in Settings: 10, 15, 20, 30 minutes or 1 hour. Your profile offers light, dark and automatic modes with blue and turquoise colours, and you can crop your profile photo.

Each specialty and the dental lab now has its own video: the daily workflow on real screens, chapter by chapter. Watch it on the Help screen in the panel or on the public page. The dental clinic video stays as it is.

When you switch from Wi-Fi to mobile data, reload the page or lose the connection briefly, the call recovers by itself. Only “End” ends the call. If the connection weakens, video quality drops first and sound is protected.

Before the call, your patient checks their camera, microphone, speaker and connection. If permission is denied, they get step-by-step help for their browser. Without a camera they can join with audio only. A link opened inside another app points them to the browser.

Your patient sees the clinic and clinician name and enters the waiting room. You admit them, and you can send a ready-made message if you are running late. A “waiting” notice reaches you on any screen. If the link is opened on another device, the person in the call stays connected.

Messages, photos and PDFs go directly between devices and are not stored on our server. You can save a received file to the patient file with one click if you choose. The call itself is not recorded.

Create a guest link for a spouse, parent, interpreter or second clinician. Guests also pass through the waiting room.

During the call, your patient can switch to the back camera to show an area. The screen stays on during the call in supported browsers. The phone layout and buttons were redesigned.

The call button is now on the patient card in every clinical specialty. Start the call or send the link from an online appointment; the link stays valid until the appointment. If you wish, an SMS goes out automatically 30 minutes before.

Write notes and see alerts and medications without leaving the call screen. The note goes to the patient file. The card keeps a call history with date, clinician and duration; video, audio and chat are not kept.

The patient screen opens in Turkish, English, German or Spanish. It follows the browser language and can be changed by hand.

From the patient card, the clinic administrator sees who viewed a patient record and when, and which field was changed.

For a KVKK request, the clinic administrator downloads all of a patient's records as one file from the patient card. The download is recorded in the activity log.

Send content from the education library to the patient as a link, by SMS or from your own WhatsApp. The patient opens it without installing an app. The message does not show the content title, and the link is valid for 30 days.

The patient gets an SMS when you approve or decline a request. If the time you pick clashes with another appointment or falls outside working hours, you see a warning first.

Neo now answers "today's no-shows", "satisfaction score", "video appointments" and "[patient name] anamnesis". Only doctors and administrators see the anamnesis and satisfaction score.

Clinic and lab managers see the end date, days left, payment status and past payments in the panel. Demo accounts also show the days left at the top. You open a renewal request here; the IBAN and reference code appear, and you upload the receipt. Invoice download, billing detail changes, the contract and the request to end the subscription are on the same page.

For clinics that have bought a plan, everything keeps working for 7 days after the term ends. Until day 30 the panel stays read-only: you can view your records and download them as Excel. Once you renew, it reopens the same day. Reminders arrive by email in advance.

The plan studio comes with 179 basic foods: Turkish name, household measure, energy, protein, carbohydrate, fat, fibre, sodium, potassium and phosphorus. The source is shown as USDA FoodData Central. To change a value, you copy the food to your own list.

56 ready-made Turkish recipes are included, with nutrition values calculated from the ingredients. You can add your own recipes too. When you put a recipe on a plan, the client opens it on their own page.

A daily or weekly draft is prepared from the calorie target, number of meals, allergies and vegetarian preference. No AI is used; it is built with rules. The dietitian has the last word, and you edit it before sending.

The client sends meal photos, corrects marks from the last two days, and opens recipes and the shopping list. Photos appear on the check-up card. No app download is needed.

Once a new plan is sent, the old link no longer accepts entries and the client is directed to the new plan. You can close the link at any time. It closes by itself 180 days after the last entry or sending.

Tracks the recommended weight gain range in pregnancy, carbohydrate and exchanges per meal in diabetes, and sodium, potassium, phosphorus and protein targets in kidney disease. Staged starter templates are available after bariatric surgery. Diagnosis and treatment decisions belong to the physician.

You print the client's weight chart and the difference between first and last measurements as a one-page report. If body fat is entered, basal metabolism is also calculated with Katch-McArdle.

Video calls now open from every check-up card, not only for clients with an appointment that day. The invitation goes by SMS or WhatsApp.

Weight, fat, muscle and water values are read from a photo of the body analysis printout; you check them and save. The image is not stored. This is in trial and may not work with every device printout.

New accounts come with a three-step start and a sample client. You do not begin with an empty screen.

When a patient signs a consent form or a treatment quote, a fingerprint of the document is timestamped by an independent timestamping service. Only the fingerprint leaves Clineo; the patient’s name and the text do not. The timestamp follows the international RFC 3161 standard.

Printed consent forms and quotes show a QR code, the signer’s name, the user who opened the document, the signing date and a verification code. Anyone who scans the QR sees when the document was signed and that it has not changed since. The verification page does not show the patient’s name or the document text.

You open cash and bank accounts; collections, payments, expenses and transfers are recorded with a running balance. A clinic collection is written to the clinic's account and to the account you choose in one step. Received and issued cheques and notes are tracked by due date: in portfolio, collected, endorsed, dishonoured.

You enter a purchase invoice line by line. A line linked to stock enters material stock with its lot and expiry date. Supplier debt, partial payments and statements stay in one place.

You upload the Excel, CSV or MT940 file downloaded from your bank. The system suggests a clinic, supplier or expense for each line, and you approve it. The same line is not imported twice, and a transaction already in the ledger is not written again. This is not an automatic bank feed.

You connect your own Paraşüt account and issue a period invoice officially with one button. An e-Invoice is issued if the buyer is registered for e-Invoice, otherwise an e-Archive invoice. Purchase invoices are not sent to Paraşüt.

You switch messages on per event and channel for case intake, try-in, ready, shipped, delivered, invoice and due date; all start switched off. The patient's name appears as initials only. SMS needs a Netgsm account and WhatsApp a Meta-approved template.

You create an API key; other software can read cases, open new ones and advance stages. With webhooks, case and invoice events reach your address signed. The patient's name leaves the system as initials only.

You track machines, blocks and production batches. The technician starts and finishes a batch; remaining block, machine hours, waste and case cost are recorded. Machines due for maintenance are flagged.

The amount, dates and status of work you send out are tracked; the cost goes to the case and the debt to the supplier's account. You add another lab to your accounts just like a clinic. Two labs on Clineo connect with a code: the case reaches the other side with the patient's initials only, and its status comes back.

The lab manager turns it on if wanted; it is off by default. A tablet shows a QR that changes every 30 seconds, and staff scan it with their own phone. You see who is in today, who is late and missing clock-outs. No biometric data is kept.

Annual leave entitlement by seniority, requests and approval, public holiday deduction, leave balance. Period calculation: salary, overtime, bonus, advance instalment, deductions, net; payment leaves the account you choose and a slip can be printed. It tracks net pay and does not do legal payroll or social security calculations.

Add a patient who wants an earlier appointment to the list, with the days, hours and dentist they prefer. When an appointment is cancelled, patients who fit that slot are listed; you send them a link by SMS, the first one to tap it gets the appointment, and anyone after sees “taken”.

Set up rules for a new appointment, a cancellation, a no-show, a birthday, a patient who has not visited for a while, an outstanding balance or an unsigned quote. Rules start switched off; with “Test without sending” you first see who would get what. Patients who have not given messaging consent receive nothing.

A .dcm file uploads directly and the original is kept. The viewer has brightness, contrast, zoom, a millimetre ruler and arrow and text annotations, which are saved. The browser cannot open JPEG 2000 compressed files; in that case export an uncompressed DICOM or a JPEG from your imaging software.

Appliance, Angle class, upper and lower wire and elastics at each visit, the aligner number expected today and the next check-up. Patients overdue for a check-up show in red on the list.

Autoclave cycle and daily test records, barcode labels for sets, and scanning a pack to the patient. Packs from an unapproved, expired or failed cycle are refused.

See whether the treatment quote you sent has been opened, how many times it was viewed and how many days it has been waiting for a signature; remind the patient by SMS in one tap.

For example, set up a plan with two check-ups and two cleanings a year. The fee goes on the patient’s balance; included treatments are recorded free, others at the discount you set, and the remaining entitlements show on the record.

Arrival and departure, hotel, transfer, interpreter, agency and commission for international patients on one record; arrivals in the next two weeks and a commission summary per agency in a separate list.

Upload the list you exported from your previous software (.xlsx or .csv), map the columns, do a test run, then import. A patient already registered with the same ID number or phone is not created twice.

Add a “Book an appointment” button or an embedded booking form to your own website; you copy the code from Clineo. Requests land on the Online Booking screen.

An invoice can carry a VAT withholding code and rate, or the buyer company’s name, tax number and tax office; the withheld amount is calculated and shown on the printout. You issue withholding invoices from your e-invoice provider’s panel; Clineo does not send them as e-documents automatically.

Add SUT codes (the Turkish social security fee schedule) to the treatments in your catalogue and export a coded treatment report to Excel. You upload the official SUT list yourself; Clineo does not ship ready-made codes.

You can show the numbers on the dental chart in the Palmer or Universal system instead of FDI. Records stay in FDI.

When the connection drops, the schedule and patient records you opened earlier stay visible as last seen; nothing can be saved. When you sign out, this copy is removed from the device.

Every oocyte and embryo from egg collection to outcome in one table: day-by-day grade, transfer, cryo location and PGT result. Each morning the embryologist sees that day’s work on the Today list. A cycle cannot be opened without confirming the marriage certificate, and two different people approve disposal. Only in the obstetrics and gynaecology specialty.

In the same price list, one item can be in ₺ and another in € or $. A job opens in the item’s currency. Account balances and period invoices are kept separately per currency, and no exchange conversion is made.

Who passed how many jobs at which stage, how long the job stayed there on average, the number of quality control approvals and rejections, and the number of remakes in one report.

The amount of a delivered job, excluding VAT, is split equally among the people who passed its stages and multiplied by the piece-rate percentage.

Clinics and price items can be edited, deleted or deactivated. A portal user can be set to active or inactive, and their password can be changed.

The home screen is the day’s patients. Next to each one: gestational week, what to do at this visit, risks and pending results; the last visit summary of the selected patient is on the Neo card. You can return to the old view with “Back to classic panel” at the bottom of the screen.

Week and due date are calculated from the last menstrual period, the CRL measurement of the first-trimester ultrasound or the IVF transfer date. If the dates don’t match, a correction based on ultrasound is suggested; the doctor decides. In twin and triplet pregnancies each baby is followed separately.

NT and combined screening, detailed anomaly scan, glucose tolerance test, anti-D for Rh-negative patients, GBS and NST appear in the list when their window opens. An item counts as done once a test result or ultrasound record is entered. You adjust the schedule to your clinic.

Weight, blood pressure, fundal height and fetal heart rate at the visit; blood pressure of 140/90 and above shows in red. Biometry, amniotic fluid, Doppler and the device percentile in the ultrasound; you can attach the image too. Weight gain, blood pressure and estimated fetal weight are charted by week.

A test you order stays on the list until the result arrives; late results are flagged. For screening tests the risk reported by the laboratory is recorded; Clineo does not calculate risk. β-hCG change is shown as a percentage over 48 hours.

Exam form with a chaperone field, time chart of fibroid and cyst measurements, smear tracking with Bethesda result and HPV type, colposcopy with Swede score and biopsy site. In menopause the MRS scale, hormone therapy and bone density; in infertility partner details and day-by-day follicle measurement.

Check-up, dose and replacement dates for IUDs, implants and injections are tracked; the inserted product is deducted from stock with its lot number. In-office procedures such as IUD insertion or biopsy are added to the patient’s balance in one tap.

Once the delivery is recorded, the pregnancy file closes and gravida and parity counts update automatically. Postpartum check-ups are on the same card, with the EPDS scale for postpartum depression available. The surgery plan includes a preparation checklist, operative note templates and follow-ups.

17 consent forms come ready; uterine evacuation and tubal ligation consents include spouse consent and guardian permission fields. Fitness-to-fly, pregnancy status and fitness-to-work letters come out stamped and signed; they do not replace the official e-Report. The pregnancy card prints in A5.

You send the pregnancy card, selected ultrasound images and information texts to the patient via one link. The link expires and can be revoked at any time; the page shows no ID number or phone.

Miscarriage, curettage, sexual history and infection history are stored encrypted; only the doctor and the administrator can open them, and every opening is logged. Patients due for a smear, injection, IUD or postpartum check-up are listed; you send the SMS from there or let it go out automatically every day. The text never names a condition.

It answers questions like “How many weeks?”, “open her last ultrasound”, “upcoming due dates” and “tests awaiting results” from the record. It does not read the sensitive history.

A new aesthetics clinic opens with 17 Turkish and 5 English consent drafts, 16 aftercare instructions and a 29-item procedure catalogue. A consent draft cannot be assigned to a patient until a physician approves it.

A botox vial is split across several patients and reduced from stock once. In an emergency, the steps are recorded with their time and turn into a complication file with one click.

In one session, each area's parameters and shots are kept separately; the total shots are added to the device's handpiece counter.

Incoming enquiries land in one list; the quote goes out as a link and the patient approves it on their phone. The procedures you choose appear on the online booking page.

Monthly membership, patient wallet, gift card, package transfer and freezing have been added. The money is recorded in the cash register once.

The patient sees their plan, remaining sessions and aftercare instructions in the portal; they see a marketing image first, then approve it.

Neo answers questions such as remaining sessions, last product and lot, or missing consents from the record. Aesthetic procedures count towards physician commission.

Cases going out today are grouped by clinic. Overdue and at-risk cases, cases at try-in, workload per technician and critical stock are on the same screen. You can switch back to the previous view from the link at the bottom of the screen.

Teeth are selected by clicking on the FDI chart; the price and due date are suggested from your price list based on the work type. The dentist's preference note carries over to the case card.

Stages on a timeline; quality-control checks, files, materials used and lot numbers on the same card. The custom-made device statement, prosthesis card, delivery note and courier list are printed from here. Clineo does not submit to ÜTS itself; you upload the statement to ÜTS.

Technicians scan the case label on their phone, finish the stage, add a photo and deduct the materials they used from stock. Prices are not shown on the Bench.

You define once what you need from the clinic at which stage of each work type: intraoral scan, implant details, bite registration, try-in result, shade or delivery confirmation. When a case reaches that stage the request opens automatically; pending requests are listed with how long they have been waiting, and the clinic is reminded by WhatsApp or SMS.

You send the clinic a link for each case. Without logging in, the clinic sees on their phone which stage the case is at, uploads the requested file and reports the try-in result. The link shows only the patient's initials; prices and internal notes are not visible. It closes 30 days after delivery and can be revoked at any time.

If the case comes from a clinic that uses Clineo, the lab's requests appear in the Laboratory tab of the patient record. The clinic sends the file and the try-in result from there, and the lab's notification bell rings.

You open a session package for a client. If a session started from the Today screen belongs to a package, no separate fee is entered and it is deducted from the package; the package payment is recorded under payments.

You group two or more clients in one file. Joint session notes are kept in the file; each person’s private note stays on their own record.

In psychology and psychiatry you add people waiting for a slot to the list with their phone number; the number is stored encrypted. Freed-up slots appear on the list and you book the appointment from there.

EPDS, AUDIT and ASRS-6 have been added. Psychiatry also has YMRS, HAM-D (17 items), CGI-S and CGI-I; the physician completes these during the examination and they are not sent to the patient as a link.

If the clinic has its own consent template it is used; otherwise a ready-made text is used. It is signed in the Consents tab. Guardian consent is available in both specialties, online therapy consent in psychology.

When you record a long-acting injection and select the stock item, one unit is deducted from stock; if you delete the record, it is added back. Patients whose next injection is overdue appear on the Follow-up list.

Tests you ordered at the last examination but have not entered results for are collected in a separate list.

In psychology: session attendance certificate, process information letter and referral to psychiatry; in psychiatry: examination attendance certificate, physician’s status letter and referral/consultation letter. Diagnosis and medication are only included if you tick them. These documents do not replace an official medical report or e-Rapor (Turkey’s electronic medical report system).

Neo does not read private notes or risk assessments; it only tells you how many there are.

In team screens the clinician role now shows as Psychologist, Psychiatrist, Dietitian or Physiotherapist, depending on the specialty.

In medical aesthetics, dermatology and laser hair removal clinics, the menu now follows the aesthetic workflow: consultation, plan, procedure, follow-up and complications each have their own screen. The new screens are also available in the English interface.

The patient's expectations, aesthetic medical history and the doctor's assessment are recorded separately. Eligibility is decided by the doctor; a conditional approval cannot be saved without stating the condition.

An approved plan is locked; any change is saved as a new version with its reason. A package session is only deducted once the procedure is completed; payments are linked to the plan or package.

Every version of a consent template is kept. The patient signs on a tablet at the clinic or on their phone via a single-use link you send them. When a template is updated, you are alerted for patients who signed the old version.

Photos are stored encrypted; they are archived, never deleted, and viewing them requires a separate permission. Before/after images are compared with a slider, side by side or on a timeline. Using a photo for promotion requires the patient's separate consent; if that consent is withdrawn, the photo can no longer be used for publication.

For botulinum, fillers, laser and PRP, signed consent, medical history, the eligibility decision and device details are checked before the procedure starts. Products are recorded with their lot; expired or recalled lots cannot be selected. Treatment points are marked on the face and body map, and the product is deducted from stock when the procedure is completed.

Complications are recorded linked to the procedure and lot, and cannot be deleted. A serious event cannot be closed without a root cause and follow-up. You get a warning when the same lot has more than one record; for a recalled lot, the affected patients are listed.

In aesthetic appointments, if the room or device you pick is taken at that time, the booking is blocked; there is no separate room and device calendar. Device maintenance and practitioner certificates are tracked by date; a procedure can't start on an expired certificate.

Clinical and financial reports open with separate permissions. Every change to aesthetic records is kept in a tamper-proof log and shown on the patient record; a KVKK data export requires a stated reason.

ÜTS notifications for the products used are collected in one list. Clineo does not submit them to ÜTS itself; once you have reported them in ÜTS, you close them in the list.

In all specialties: signed consents on the patient record can no longer be deleted; a pending consent is archived instead of deleted.

The home screen is now the day’s session strip and the next client’s file. The file opens with four questions: Where did we leave off? Did they do their homework? How is it going? What will we do today? You start the session from here, in person or by video. You can return to the old view with “Back to classic panel” on the screen.

The home screen shows the day’s patient queue and the selected patient’s examination. Scale scores, medication doses and lab results sit on a single timeline covering the last 6 months. The diagnosis is added from the ICD-10 list; the mental status examination, side effects and plan are recorded on the same screen, and the prescription is printed from here.

In psychology and psychiatry the patient record has a History tab. Psychiatry also has Examination and Physical monitoring: weight, BMI, waist circumference, blood pressure, ECG/QTc and lab values such as lithium, valproate, blood glucose, lipids and prolactin are tracked with their dates.

In psychology and psychiatry the confidential note is visible to clinicians and the admin; the front desk and assistants can’t see it. In psychiatry, the private note on the examination screen is visible only to the physician who wrote it.

Enter each doctor's working days, hours, breaks and leave; you get a warning when booking an appointment outside those hours. Assign an assistant to a doctor, and the assistant's appointment screen opens with that doctor's calendar.

Your team clocks in and out from their own phones; if you like, only from the clinic's internet connection. Payroll is calculated with salary, overtime, commission, advances and deductions, and can be exported to Excel.

Send your patient a personal link. They sign in with their date of birth, see their appointments, treatment plan, payments, X-rays and pending forms, and can request an appointment.

Connect the clinic's WhatsApp Business (Meta) account and its own email server; messages go out from your number and your address. Ready-made templates fill in the patient's name, the doctor and the date.

When a treatment is marked “done”, the message and video you chose go to the patient automatically after the delay you set. Nothing is sent to patients without consent.

SMS, WhatsApp, email, calls and notes in a single list on the patient record. Once your cloud phone system is connected, an incoming call opens the patient's name, balance and next appointment on the Clineo screen.

The name, phone and email of patients who have given consent are sent to the CRM you use; manually or automatically every hour.

For treatments in sessions, enter the appointment once: it repeats daily, weekly or monthly, and clashes are shown beforehand. When a recurring task is completed, the next one opens by itself.

Create a quotation in Turkish or English from the treatment plan. The patient reads it via a link and signs on their phone, or signs on a tablet at the clinic. The treatment plan can also be printed in English.

The 294-item TDB 2026 fee schedule (Turkish Dental Association) loads into your catalogue with one tap. Change prices in bulk by percentage or amount, and undo if needed. An approved plan can be locked, and a maximum discount is set per role or per person.

Refunds are recorded with a reason; balance and cash register update automatically. Enter lab, material and other costs per treatment and see profit by procedure and by doctor.

Upload your treatment animations and videos; they appear next to the related treatment and go to the patient as a link.

Pocket depth, gingival recession, bleeding, plaque, mobility and furcation are entered tooth by tooth; mean pocket depth, attachment loss and bleeding percentage are calculated automatically and can be printed.

The team requests the materials they need, and a manager approves and issues them from stock. When a treatment is done, the defined consumables are deducted from stock automatically.

Records with the same name and date of birth are listed; merging moves appointments, treatments, payments and documents into a single record.

Lost patients, unfinished treatments and sessions, planned treatments never started, daily overview, receivables per doctor, completed procedures, payments and refunds, appointment breakdown. All can be exported to Excel.

The app is now in Turkish and English. Just tap the EN button on the sign-in screen or in the top bar; on the phone you choose it under My Profile → Appearance. The preference is remembered on that device, and everyone on the team picks their own language.

The language choice only changes the screen. Printed prescriptions, consent forms and treatment plans, and SMS and WhatsApp messages to patients stay in Turkish; Neo understands commands in Turkish.

The dashboard now has this site’s look. The day’s summary in one sentence; upcoming appointments, the agenda in doctor columns and “In the clinic now” on the same screen. You can return to the old look via the link at the bottom of the dashboard.

Tap an appointment in the agenda: Arrived, Seat, Complete, No-show or Cancel. Appointments whose time has passed without a status are flagged separately.

Online booking requests, unconfirmed appointments, open tasks, critical stock, lab returns and overdue payments on the dashboard. Tap and the relevant screen opens.

Today’s appointments, no-shows, tomorrow’s list and patients with balances can be asked with one tap from the Neo card on the dashboard.

The clinic connects its own Netgsm account; reminders go out with its own sender name. The patient’s phone is verified with a single code.

Frames whose check digits don’t match aren’t accepted; name and date of birth aren’t locked until they read the same in two separate frames. Reading got noticeably faster.

Charting now goes down to surface, root, canal and apex level; abutments and pontics separate in bridges. Eight new procedure types added.

The product used is linked to the treatment with its lot; an implant without a lot is flagged with a warning.

QR codes are now scanned on the way out too; invalid barcodes and lots not in stock are rejected.

The active patient shows on screen, each tab keeps its own context; write actions come with an approval card. Hands-free with “Hey Neo”.

A white side menu, darker text tones and a “Large text” option under My Profile → Appearance.

When a new version is released, the app refreshes itself at a safe moment; no Ctrl+F5 or reinstall needed.

Appointments, reports and reminders use Turkey time; ID and contact fields are validated when registering a new patient.

Registration with a passport; the passport number is stored encrypted.

Tickets, consents and expense invoices are attached as files to the patient or expense record.

Per-procedure VAT rates and exemptions, withholding calculation and payment, and card terminal fees in accounting.

Reports are calculated on Turkey time; the patient file can be exported as a PDF.

Dashboard and agenda on the first screen, patient names in week view, collapsible menu groups.