The phone is busy
When the front desk is busy, callers are put on hold. A patient who hears a busy signal often doesn’t call a second time.
Online Booking
Online appointment booking for clinics: don’t let the phone be the bottleneck.
Patients leave a request for the day and time they want, and you approve it. Cut phone traffic and keep receiving requests at night.
A front desk open 24/7
Let patients leave their own request.
Share your link; patients leave a request on the form. You approve and it lands on the calendar. The front desk breathes easier.
Familiar problems
Why is getting an appointment so hard?
In most clinics lost appointments don’t come from one place; they leak from three separate points.
Bookings stop when office hours end
A patient who decides in the evening has to wait for the morning. Some of those requests don’t survive until morning.
Two bookings for the same time
When appointments are kept separately in a notebook, on the phone and in someone’s head, clashes are inevitable.
What changes
Before and after.
You keep taking the same appointments; only where the request comes from changes.
Today
Appointments only by phone
If the front desk isn’t free, the request is lost.
With Clineo
Online booking link — The patient enters the preferred day and time, and the request comes to you for approval. You approve and it goes on the calendar.
Today
Requests outside office hours aren’t collected
Requests at night and at weekends go unrecorded.
With Clineo
Request form open 24/7 — A request made at night is waiting on your screen in the morning. The day is planned before the front desk opens.
Today
Clashes come from front-desk errors
When two bookings land on the same time, a patient comes for nothing.
With Clineo
A single calendar — Requests come to you first, and you put them on the calendar. You can change the time; every appointment sits on one calendar.
Why Clineo
Leave the request to your patient.
Online booking works together with the calendar and reminders.
Preferred time
Patients enter the day and time they want.
Self-booking
The patient creates the request.
Awaits approval
The request comes to you; approve it as is or with a different time.
7/24
Requests keep coming in outside working hours.
Front desk relief
The phone load goes down.
Easy sharing
Use the booking link anywhere.
How it works
Online booking in four steps.
Online booking works together with the calendar and reminders.
Get your link
Copy your link from the screen.
Share the link
Use the link on the web and social media.
Patient requests
They enter a day and time and ask for an appointment.
Confirm
It lands on the calendar and joins the reminder list.
Tip: Put your online booking link on your Google profile and social media; patients leave a request right where they find you.
Works together with
Which modules does it connect with?
Online booking doesn’t work alone. The steps after the request also run on the same data.
Calendar Management
an approved request is written straight into the doctor’s calendar
Appointment Reminders
tomorrow's appointments are listed and ready; send the SMS in one click
Appointment Confirmation
pre-visit confirmation to reduce no-shows
Patient Files and Media
a new patient record is opened at the first appointment
Recall Automation
patients due for a check-up are listed; you send the recall one by one or in bulk
AI assistant
Neo opens the appointment for you.
When you say "open tomorrow’s appointments" or "how many free slots on Thursday", Neo goes to the relevant screen and puts the answer in front of you. For write actions such as creating an appointment, Neo doesn’t save directly; it shows an approval card and you approve.
Clear limits: Neo doesn’t make clinical decisions and doesn’t show data you’re not authorized to see. Permission rules apply to Neo exactly the same way. Take a closer look at Neo.
Works well with
These may also help you.
Custom domain
Booking, form and payment links currently go out under the clineo.app address.
Patient portal
Patients see their appointments, payments and X-rays through a personal link.
New · 29 October
A form on your site, and a new patient for a cancelled slot.
Booking form for your website
A floating “Book an appointment” button or a form inside the page. You copy the code from Clineo, and requests land on this screen.
Waiting list
When an appointment is cancelled, patients who fit that slot are listed. The first to tap the SMS link gets the appointment.
FAQ
Frequently asked questions about Online Booking
Can’t find your answer? Open the demo and try it yourself. If you get stuck, the user guide is at hand.
Open the demoDoes an online booking request go straight into the calendar?
No, it comes to you first. You see the request and approve it if it suits you; only then does it go on the calendar. You can change the time when approving, and you let the patient know.
Which plan includes this feature?
Online Booking is included in the Clineo Smart plan. Since the Enterprise plan includes all of Soft and Smart, it is available there too.
Where can I share the booking link?
The link is fixed; you can put it on your website, Google Business Profile, Instagram bio or in a WhatsApp message. The same link works everywhere.
Can a patient pick a time that’s already taken?
The patient types a preferred time on the form; booked times aren’t filtered out. Since the request comes to you first, you check the calendar and decide. In medical aesthetics, patients choose only from free slots.
Ready when you are
Leave the request to your patient.
Open the demo and try Clineo in your own clinic flow. Your account opens right away, free for 14 days.