QR check-in
Patient check-in by QR: the patient scans at the door, the doctor knows they’ve arrived.
You hang your clinic’s own QR poster at the front desk. The patient scans it and enters their number; today’s appointment turns to “arrived” and a notification lands on the clinic’s bell.
Flow
From the waiting room to the doctor’s room.
The patient doesn’t need to download an app; the QR opens in the browser.
Print the poster
From the Clinic QR card in Settings you print the A4 poster and hang it at the front desk or entrance.
Patient scans
They type their phone number on the page that opens. Nothing else is asked.
The appointment becomes “arrived”
If today’s appointment is found, its status changes and “Patient arrived” appears on the clinic’s bell.
Walk-ins are visible too
If there’s no matching appointment, the entry is recorded as “no appointment” and the front desk is notified.
In the flow of the day
The front desk doesn’t enter arriving patients into the agenda by hand.
The matching appointment switches to “arrived”; the front desk doesn’t need to mark it separately.
The notification lands on the clinic team’s bell. It shows the appointment time and doctor’s name, so it’s clear whose patient it is.
Matching looks at that day’s appointments in Turkey time; entries close to midnight don’t fall on the wrong day.
Only scheduled or already “arrived” appointments are searched; a cancelled appointment isn’t reopened.
Privacy
No ID requested, no name shown.
Patient phone numbers are encrypted in the database. For matching, only the numbers in that day’s appointments are decrypted on the fly.
The patient sees the message “Your arrival has been noted”; the screen shows no name, appointment time or doctor.
Whether or not an appointment is found, the patient sees the same message. The page doesn’t reveal to outsiders whether a number is registered at the clinic.
The QR leads to an address specific to your clinic; it doesn’t mix with another clinic’s records.
FAQ
About QR Check-in
Can’t find your answer? Open the demo and try it yourself. If you get stuck, the user guide is at hand.
Open the demoHow is the number matched with the record?
Does the patient need to download an app?
What if a patient without an appointment scans it?
Which plan includes it?
Related
Modules that work together.
Let’s look together
How would your clinic work with Clineo?
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