The address isn’t familiar
The patient pauses before clicking; they don’t want to trust an address they don’t know.
Custom Domain
A custom domain for your clinic: links in your own name.
Serve the appointment, form and payment links sent to patients on your own domain. Every link carries your brand.
🌐
randevu.kliniginiz.comOnline booking
Active🌐
form.kliniginiz.comDigital forms
ActiveBrand consistency
Your own address, your own trust.
Let online booking, digital form and payment links open from your own domain. The patient sees a familiar address and trust grows.
Familiar problems
Whose name does the link sent to the patient carry?
When appointment, form and payment links open from an unfamiliar address, patients may hesitate.
Brand consistency breaks
Your website is in your name, but the link sent to patients is on another address.
The corporate image weakens
In a multi-branch setup, every touchpoint is expected to carry the same brand.
What changes
Before and after.
This feature is coming soon. When it goes live, this is what will change:
Today
Links open from a shared address
The patient doesn’t recognise the address.
With Clineo
Your own domain — Appointment, form and payment links will open from your own address.
Today
The brand isn’t visible everywhere
Touchpoints are scattered.
With Clineo
All links under one roof — Appointments, digital forms and payments will be gathered under the same domain.
Today
Setup looks complicated
The technical step creates hesitation.
With Clineo
Connection support — You point your domain; we help with the technical connection steps.
Why Clineo
Carry your brand into your links.
The custom domain works together with online booking, form and payment links.
Your own domain
Links open from your address.
Brand trust
A familiar address increases trust.
All links
Appointments, forms and payments under one roof.
Professional presence
Strengthen your corporate image.
Patients recognise it
A familiar address, a comfortable click.
Easy setup
Connect your domain and you’re done.
How it works
Your domain in four steps.
The custom domain works together with online booking, form and payment links.
Choose the domain
Decide which address you’ll use.
Connect
Point the domain to Clineo.
Use the links
Links open from your own address.
Manage
Update it when needed.
Note: For a custom domain you need to own a domain; we help with the technical connection steps. This feature is coming soon.
Works together with
Which modules does it connect with?
When it goes live, it will cover the patient-facing links of these modules:
Online Booking
the booking link will open from your own address
Digital Forms
form links will be under the same roof too
Clineo Pay
the payment link will carry your brand
Custom Education Media
will work together with branded content sharing
Dedicated Account Manager
will be with you through setup
AI assistant
Nothing changes on the Neo side.
A custom domain changes the address of patient-facing links; it makes no difference to the clinic’s panel or to how Neo works.
Clear limits: Neo doesn’t make clinical decisions and doesn’t show data you’re not authorized to see. Permission rules apply to Neo exactly the same way. Take a closer look at Neo.
Where to start
What’s the first step?
This feature is coming soon. The preparation you can do today is to decide which domain you want to use and make sure you own it. When the feature goes live, we help with the technical connection steps. Until then, online booking, digital form and payment links keep working on their current addresses.
FAQ
Frequently asked questions about Custom Domain
If your answer isn’t here, you can ask us directly in the demo call.
Ask in the demoCan this feature be used right now?
Not yet. Custom Domain is an upcoming Clineo Enterprise feature. We will announce it to our enterprise clients when it goes live.
Do I need to have my own domain?
Yes. To use the feature when it goes live, you need to own a domain; we help with the technical connection steps.
Which links will it cover?
The plan is to serve online booking, digital form and payment links on your own domain.
Which enterprise features can I use today?
API Access, Zapier & Make, IP Restriction, Custom Education Media, a Dedicated Account Manager and Custom Reports are available today in the Clineo Enterprise plan.
What should I do if I don’t have a domain?
To use the feature when it goes live, you’ll need to get a domain. We can assess together which address would suit before setup.
Will it affect my existing website?
The planned use is to point a subdomain for patient-facing links; it isn’t expected to change how your existing site works.
Ready when you are
Carry your brand into your links.
Let’s plan a short walkthrough for your specialty so you can see this feature in your own clinic workflow.