Branches use different content
Different information is given for the same treatment; the patient experience becomes inconsistent.
Custom Education Media
Branded patient education media: education content made for your organisation.
Prepare and publish patient education content that carries your brand. Build an information library specific to your organisation.
Enterprise scale
Your content, your brand.
Go beyond standard content: upload your own images, PDFs, videos and audio files. Everyone on the account sees the same library.
Familiar problems
Is every branch saying the same thing?
In a multi-branch setup, if patient information varies by branch, both the brand and the experience fall apart.
The brand voice gets lost
Generic content doesn’t carry the organisation’s tone.
Updates happen separately in each branch
When information changes, it has to be announced to each unit separately.
What changes
Before and after.
You give the same information, in the same language in every branch.
Today
Each branch uses its own content
The experience is inconsistent.
With Clineo
Central library — Build your own content collection; everyone on the account uses the same content.
Today
Content doesn’t carry the brand
The corporate image weakens.
With Clineo
Brand voice — Content carries your organisation’s tone; patients get the same quality information at every point.
Today
Scattered updates
Old information stays in circulation.
With Clineo
Refresh from one place — Upload the new file and delete the old; everyone on the account sees the new one.
Why Clineo
Create your branded content.
Custom education media works together with patient education media and segments.
Custom library
Create an organisation-specific content collection.
Multi-branch
Everyone on the account sees the same content.
Brand voice
Content carries your organisation’s tone.
Easy sharing
Open it during the visit, show the patient or download the file.
Updatable
Upload the new one, delete the old.
Consistent experience
Every patient gets the same quality information.
How it works
Content in four steps.
Custom education media works together with patient education media and segments.
Prepare the content
Create organisation-specific media.
Add to the library
Put it in the central collection.
Share
Show it to the patient during the visit.
Manage
Delete the old one, upload the new.
Tip: Give files a topic category. The team finds the right content quickly; each file can be up to 20 MB.
Works together with
Which modules does it connect with?
Branded content is standard patient education at scale.
Patient Education Media
the standard content module for a single clinic
Patient Segments
filter the patient list with fixed groups
Custom Domain
coming soon: patient links will open from your own address
Knowledge Base
keep internal team documentation separate
Custom Reports
we design the report you need together
AI assistant
Neo finds the right content.
When the team says "eğitim içeriklerini göster", Neo lists the latest content and opens the library.
Clear limits: Neo doesn’t make clinical decisions and doesn’t show data you’re not authorized to see. Permission rules apply to Neo exactly the same way. Take a closer look at Neo.
Where to start
What’s the first step?
Before building the library, decide what should be shared. Usually that's pre-treatment information and care guides. Once uploaded, everyone on the account uses the same content. Sorting content into topic categories helps the team find the right item.
FAQ
Frequently asked questions about Custom Education Media
Can’t find your answer? Open the demo and try it yourself. If you get stuck, the user guide is at hand.
Open the demoWhich plan includes this feature?
Custom Education Media is exclusive to the Clineo Enterprise plan. For single clinics, standard Patient Education Media is available from the Soft plan up.
How does it work in a multi-branch setup?
The library is at account level and isn't split by branch. Everyone on the account sees the same content; upload the new file and delete the old.
Can the content carry my brand?
Yes. You prepare content to match your organisation’s tone and visual language.
How do I get it to patients?
You show the uploaded file on screen or download it. To send a link to a patient, dental clinics use the Treatment Videos screen.
Can there be branch-specific content too?
There's no branch-specific section. You can use the branch name as a category to keep content apart; everyone still sees all of it.
Who can update the content?
Admins and doctors add and delete. Front desk and nurses can only view.
Ready when you are
Create your branded content.
Open the demo and try Clineo in your own clinic flow. Your account opens right away, free for 14 days.