Information stays verbal
Most of what’s explained at the clinic isn’t remembered once out the door.
Patient Education Media
Inform your patients, grow their trust.
Easily share treatment and care content with patients. Informed patients decide more comfortably and follow the process better.
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Care after a fillingVisual · 1 page
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Toothbrushing guideDocument
ShareAn informed patient is a reassured patient
Don’t just tell — show.
Keep informative content for before and after treatment ready. Share it with the patient so they come in knowing what will happen.
Familiar problems
Does the patient know what will happen?
What’s explained is forgotten once the patient leaves the clinic; they come back with questions or anxiety.
The same explanation is repeated
The same care advice is explained from scratch to every patient.
Questions turn into phone calls
Uninformed patients have to call; the front desk gets overloaded.
What changes
Before and after.
You explain the same thing; the patient also gets it in writing and visually.
Today
Information only verbal
Forgotten out the door.
With Clineo
Content library — You keep informative visuals and documents ready; the patient can look again whenever they want.
Today
Explaining from scratch to every patient
Time slips away.
With Clineo
Prepare once, use forever — You prepare content once and share it with every suitable patient.
Today
Questions come by phone
The front desk gets busy.
With Clineo
Share by link — You send content by message; the patient opens it on their phone and comes in knowing what to expect.
Why Clineo
Show, don’t tell.
Education media is used together with the patient record and messaging.
Content library
Keep informative visuals and documents together.
Easy sharing
Send content to the patient by link or message.
Trust grows
Informed patients adapt to the process more comfortably.
Reuse
Prepare once, share with every suitable patient.
On any device
The patient reaches the content on their phone.
Better adherence
Supports adherence to care advice.
How it works
Sharing in four steps.
Education media is used together with the patient record and messaging.
Add content
Put the visual or document in the library.
Choose the patient
Specify the relevant patient or group.
Share
Send it by link or message.
Track it
See which content was shared.
Tip: Treatment-specific information content reduces patient questions and makes appointments more efficient.
Works together with
Which modules does it connect with?
Educational content works together with the other steps of patient communication.
Patient Segments
send the right content to the right group
Treatment Planning
choose content that fits the planned procedure
Appointment Reminders
send information along with the reminder
Digital Forms
have the form filled in after the information
Appointment Survey
measure the experience after the visit
AI assistant
Neo finds the content.
Say “open the care-after-filling content” and Neo goes to that item in the library. The decision to share stays with you.
Clear limits: Neo doesn’t make clinical decisions and doesn’t show data you’re not authorized to see. Permission rules apply to Neo exactly the same way. Take a closer look at Neo.
Where to start
What’s the first step?
Start by turning the explanation you repeat most into a piece of content. Usually it’s the post-treatment care talk. Preparing one piece of content and sharing it with suitable patients reduces both phone traffic and the burden of repeating the same explanation. Over time, you grow your library from the most frequently asked topics.
FAQ
Patient Education Media FAQ
If your answer isn’t here, you can ask us directly in the demo call.
Ask in the demoWhat content can I share?
You keep informative visuals and documents in the library and send them to patients by link or message. Patients open the content on their phone.
Which plan includes this feature?
Patient Education Media is part of the Clineo Soft plan. Smart and Enterprise include everything in Soft, so it’s available in all three plans.
Can I create organization-specific content?
A branded, organization-wide content library shared across branches is set up with Custom Education Media in the Clineo Enterprise plan.
Can I see what I’ve shared with which patient?
Yes. You follow the shared content and see what was sent to which patient.
Can I upload my own content?
Yes. You add visuals and documents to the library and share them with suitable patients.
Can I see whether the patient opened the content?
You track what was shared with which patient. The goal isn’t measurement, but making sure the patient has the right information.
Ready when you are
Make informing your patients easier.
Let’s plan a short walkthrough for your specialty so you can see this feature in your own clinic workflow.