Information stays verbal
Most of what’s explained at the clinic isn’t remembered once out the door.
Patient Education Media
Inform your patients, grow their trust.
Keep treatment and care content in one library and show it to patients. In a dental clinic, send a treatment video as a link. Informed patients decide more easily.
An informed patient is a reassured patient
Don’t just tell — show.
Keep pre- and post-treatment information ready. Show it to the patient or pass on its link, so they arrive knowing what to expect.
Familiar problems
Does the patient know what will happen?
What’s explained is forgotten once the patient leaves the clinic; they come back with questions or anxiety.
The same explanation is repeated
The same care advice is explained from scratch to every patient.
Questions turn into phone calls
Uninformed patients have to call; the front desk gets overloaded.
What changes
Before and after.
You explain the same thing; the patient also gets it in writing and visually.
Today
Information only verbal
Forgotten out the door.
With Clineo
Content library — Keep article, video, PDF and link cards ready; the team opens them and shows the patient when needed.
Today
Explaining from scratch to every patient
Time slips away.
With Clineo
Prepare once, use always — Add the content once and reuse it with every suitable patient.
Today
Questions come by phone
The front desk gets busy.
With Clineo
Share by link — In a dental clinic, send a treatment video from the patient card by SMS, WhatsApp or email; the patient opens it on their phone.
Why Clineo
Show, don’t tell.
Education media is used together with the patient record and messaging.
Content library
Keep articles, videos, PDFs and links together.
Easy sharing
In a dental clinic, send the treatment video as a link.
Trust grows
Informed patients adapt to the process more comfortably.
Reuse
Prepare once, share with every suitable patient.
On any device
The link sent opens on a phone.
Better adherence
Supports adherence to care advice.
How it works
Sharing in four steps.
Education media is used together with the patient record and messaging.
Add content
Add the title, type and link to the library.
Choose the patient
Open the patient's card.
Share
Show it or send a link.
Track it
Link sends go into the patient's communication log.
Tip: Treatment-specific information content reduces patient questions and makes appointments more efficient.
Works together with
Which modules does it connect with?
Educational content works together with the other steps of patient communication.
Patient Segments
find the patient to send content to in the list
Treatment Planning
choose content that fits the planned procedure
Appointment Reminders
send information along with the reminder
Digital Forms
have the form filled in after the information
Appointment Survey
measure the experience after the visit
AI assistant
Neo finds the content.
Say "Eğitim içeriklerini göster" and Neo lists the latest content and opens the library. Sharing stays your decision.
Clear limits: Neo doesn’t make clinical decisions and doesn’t show data you’re not authorized to see. Permission rules apply to Neo exactly the same way. Take a closer look at Neo.
Where to start
What’s the first step?
Start by turning the explanation you repeat most into a piece of content. Usually that's post-treatment care. Once it's added, you don't have to explain it from scratch to every patient. Grow your library over time from the most frequent questions.
Works well with
These may also help you.
Custom education media
Prepare patient education content that carries your brand.
FAQ
Patient Education Media FAQ
Can’t find your answer? Open the demo and try it yourself. If you get stuck, the user guide is at hand.
Open the demoWhat content can I share?
The library holds article, video, PDF and link cards. In a dental clinic, you send a treatment video or image to the patient by SMS, WhatsApp or email as a link.
Which plan includes this feature?
Patient Education Media is part of the Clineo Soft plan. Smart and Enterprise include everything in Soft, so it’s available in all three plans.
Can I create organization-specific content?
Uploading your own image, PDF, video and audio files to the library is unlocked by Custom Education Media in Clineo Enterprise.
Can I see what I’ve shared with which patient?
Content sent by link goes into the patient's communication log. Content shown from the library isn't recorded.
Can I upload my own content?
On Soft and Smart you add content with a link and description. File upload is in Enterprise. In a dental clinic, you can upload videos or images up to 45 MB on the Treatment Videos screen.
Can I see whether the patient opened the content?
No. You see that the link was sent; whether it was opened isn't recorded.
Ready when you are
Make informing your patients easier.
Open the demo and try Clineo in your own clinic flow. Your account opens right away, free for 14 days.